This article will help you create new Microsoft 365 service account. This step is strongly recommended for integration.
Log in to your admin account, go to Microsoft 365 admin center
at https://admin.microsoft.com/AdminPortal/Home#/homepage
Click on Add a user
Fill in Display name
Fill in Username to create email
Choose from password options ⚠ Remember your password
Click on Next
Assign your new service account with Microsoft Exchange Online license at least
Click on Next
Click on Roles
Select User (no admin center access)
Click on Next
Click on Finish adding
